- Choosing a mover based on its professional looking website… and claims of being a qualified mover with professional experience.
- Getting an estimate over the phone instead of having an in-home inspection and estimate of the items to be moved.
- Making the move decision based on the lowest price estimate.
- Thinking that the price estimate will be the actual price you will pay (non-binding estimate)
- Not verifying that the mover has a license and has no or few customer complaints. Get a MoverCheck!
- Not carefully reading over the bill of lading (contract) before signing.
- Not understanding the valuation options. If you don’t understand, ask the mover. Read the consumer booklets on this website.
- Not being able to accept delivery of the shipment at destination. It will go into storage.
- Not being present at destination to inspect and verify all your items arrive and without damage.
- Expecting the mover to compensate fully for any loss and damage of shipment items. Read the consumer information on valuation.